1. What cookies are
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or to work more efficiently, as well as to provide information to the owners of a site. Similar technologies, such as local storage, can be used for comparable purposes. In this policy we refer to all of these simply as "cookies".
Cookies can be "session" cookies, which are removed when you close your browser, or "persistent" cookies, which remain on your device for a defined period or until you delete them.
2. Why we use them
We use cookies to keep our website functioning correctly, to remember the preferences you set, and — only where you agree — to understand in a general way how visitors use our pages so that we can improve our content. We keep our use of cookies modest and we do not use them to build detailed profiles of individuals.
3. Categories we use
3.1 Strictly necessary
These cookies are essential for the website to operate. They support core functions such as page navigation and remembering your cookie preferences. Because the site cannot work properly without them, they do not require consent and cannot be switched off in our preferences panel.
3.2 Analytics
Where you allow them, analytics cookies help us see which pages are visited and how the site performs, in an aggregated form. This information helps us decide what to improve. These cookies are only set after you give consent.
3.3 Marketing
Marketing cookies may be used to measure the reach of our general communications. They are switched off by default and are only used if you choose to enable them.
4. How long they last
The lifespan of a cookie depends on its purpose:
- Preference storage recording your cookie choices is kept for up to 12 months so we do not ask you again on every visit.
- Session cookies last only until you close your browser.
- Analytics cookies, where enabled, typically last for a limited period defined by the analytics provider.
5. Third-party cookies
Some cookies may be set by third-party services that we use, such as an analytics provider, when you have given consent. These providers process information in accordance with their own privacy notices. We only enable such services where you have allowed the relevant cookie category.
6. Managing your choices
When you first visit our website, a banner invites you to accept all cookies, reject optional cookies, or open the settings to choose categories individually. You can reopen these settings at any time by selecting "Cookie settings" in the footer of any page. Strictly necessary cookies remain active because the site relies on them.
7. Browser controls
In addition to our preferences panel, most browsers let you view, manage and delete cookies through their settings. You can usually choose to block cookies or to be warned before one is stored. Please note that disabling certain cookies may affect how parts of this or other websites function.
8. Updates to this policy
We may revise this Cookie Policy as our use of cookies or the relevant law changes. Any updates will be reflected by the date shown at the top of this page. We recommend reviewing this policy occasionally to stay informed.
9. Contact us
If you have questions about how we use cookies, please contact us at Ariel Way, London W12 7GF, United Kingdom, by telephone on +44 20 3371 2300, or through our contact page. You may also wish to read our Privacy Policy for more detail on how we handle personal data.